TERMS & CONDITIONS

 

Payment methods: We accept PayPal. Bank transfer is possible, please contact us for instructions.

Store location: All orders are shipped from Ukraine/Eastern Europe where our label and warehouse is based. Unexpected eh? Yeah we know! Have no doubts though, we are 100% legit and reliable.

International orders: We ship worldwide.

Delivery time: All packages are usually delivered in 2-3 week term after being shipped. Delivery times may vary depending on your location.

Pre-orders: If your order contains a pre-order item, the order will be shipped once the pre-order item(s) released. By placing an order to a pre-order item you are agreeing to these terms.

Wear sizing: We’re using Fruit Of The Loom to manufacture our wear. The EU/US sizes might differ just a bit, but should fit you no problem. We have NEVER experienced any complaints from our customers worldwide. To put it simply – an L is an L.

Order packaging: CDs are shipped in jewel cases. In rare instances we can ship them caseless when it is necessary to reduce the shipping price for you. Have no worries, we ship your CDs well packed to prevent any damage.

Order processing: Packages are dispatched during working week (Monday through Saturday), 2-3 days after you place an order.

Order tracking: All orders are shipped via registered airmail with a tracking code provided to you at no additional cost. The code will be sent to your paypal email once the order is shipped. We recommend using this and this service to track your orders worldwide.

Please note that Realityfade Records is not responsible for damaged, lost or stolen goods while in the mail. By placing an order through our store, you are agreeing to these terms.

Your personal data: Our website is accessed through a secure protocol (https) so you can be sure browsing and ordering from our online store is 100% safe. Please be advised that by placing an order through our store you are granting your email address to be included in our mailing list. You can unsubscribe at any time but we kindly ask you to stick as social media make it harder by day to reach our fans. You don’t want to miss new kickass releases from us do you? :)